• Earned the corporate "Most Improved Profitability" award (in under 12 months) through strategic cost reduction initiatives.
• Secured the corporate worldwide safety award after inheriting a last-place site, winning the award in year 3.
• Improved and effectively sustained voluntary turnover rates of well under 2%.
• Assembled teams that created and implemented:
- A comprehensive Human Resources function.
- A robust Customer Service/Call Center organization with a global footprint.
- Enterprise-wide formal project and process management strategies to enhance operational efficiency.
- A global Supply Chain & Logistics solution designed to optimize resources.
• At three different companies, I institutionalized Lean Enterprise principles, achieving results such as:
- Labor efficiency improvements of up to 20%.
- A 50% reduction in changeover times.
- Full employee engagement across all levels.
- A 10-point enhancement in product availability.
- A 15% improvement in Days of Inventory on Hand (DOH), contributing significantly to quality assurance.
• Led two successful projects to build (from the ground up) manufacturing solutions and Warehouse/Distribution operations, providing innovative manufacturing solutions tailored for efficiency.
Both sites were fully cGMP compliant, producing a variety of products from Household Cleaners to Cosmetics and OTC items.