• Earned the corporate “Most Improved Profitability” award (in under 12 months).
• Earned the corporate worldwide safety award (inherited a last place site, won the award in year 3).
• Improved and sustained voluntary turnover rates of well under 2%.
• Assembled teams that created and implemented:
- Complete Human Resources function.
- A robust Customer Service/Call Center organization, with global footprint.
- Enterprise-wide formal project and process management.
- A global Supply Chain & Logistics solution.
• Also, at three different companies, institutionalized Lean Enterprise, with results such as:
- Labor Efficiency up 20%.
- Reduced changeover 50%.
- Full Employee Engagement.
- 10-point improvement in product availability.
- 15% improvement of DOH Inventory.
• Led two successful projects to build (from the ground up) Manufacturing and Warehouse/Distribution operations.
- Both sites were fully cGMP compliant.
- Products ranged from Household Cleaners, Cosmetics, and OTC.